Effective Date: February 25th 2026
Switch Home Energy (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, submit a form, or interact with our advertising campaigns.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Full name, phone number, email address, service address or ZIP code, utility provider information, any additional information you submit through our forms.
We may collect this information through:
Our website forms, lead forms associated with advertisements on platforms such as Meta (Facebook/Instagram) and Google, phone communications, SMS communications, Email communications and Whatsapp communications.
We may also collect certain technical information automatically, including IP address, browser type, device information, and website usage data.
2. How We Use Your Information
We may use your information for the following purposes:
3. Consent to Contact
By submitting your information through our website or through advertising platforms, you expressly consent to be contacted by:
Switch Home Energy, Our authorized call center partners, Our authorized energy supplier partners.
You may be contacted via:
Phone call (including calls using automated dialing systems), prerecorded or artificial voice messages, SMS/text messages, email.
These communications may include service-related information and marketing communications.
Consent is not a condition of purchase. You may opt out of marketing emails at any time by using the unsubscribe link in the email. You may opt out of SMS communications by replying STOP. You may request to be placed on our internal Do Not Call list by contacting us directly.
4. Sharing of Information with Partners and Service Providers
To operate our business and fulfill your request, we may share your personal information with:
Authorized call center partners that contact you regarding your inquiry
Licensed energy suppliers or service providers who may offer and enroll you in energy services
Marketing, CRM, analytics, and technology service providers
Legal, compliance, and regulatory service providers
These third parties may use your information to:
Contact you regarding energy services
Complete enrollment
Provide customer support
Conduct related marketing activities consistent with this Privacy Policy
All partners and service providers are contractually required to safeguard your information and use it only for authorized business purposes.
We do not sell your personal information to unrelated third parties for their independent marketing purposes.
5. Advertising and Lead Generation
We may collect personal information through advertising platforms such as Meta and Google when you submit a lead form. Information collected through those platforms is also subject to the privacy policies of the respective platform providers.
We may use tracking technologies, pixels, cookies, and analytics tools to measure advertising performance and improve our marketing campaigns.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to:
Improve website functionality
Analyze website traffic
Measure advertising effectiveness
Personalize user experience
You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
9. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
To exercise your rights, please contact us using the information below.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.
12. Contact Information
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Switch Home Energy
Email: info@switchhomeenergy.com
Website: https://switchhomeenergy.com
